AI Chat Assistant

Melodi

Melodi is a multilingual AI assistant for your website users.

Melodi helps you automate customer service while helping your website users get answers and information from your website.

$739/month

Melodi helps your business

Automate customer support. Melodi answers 75% of customer questions about products, services, hours and information without impacting your staff. Keep your team focused on what they do best.
Provide accurate information. Uses only your website content. No new content to write, or maintiain. No risk of rogue answers or inaccurate information from the web.
Get results. Friendly conversations build customer confidence and drive action. Review conversations and add to knowledge over time. AI analysis of conversation success provides you with feedback to improve your content.

Melodi helps your customers

Get instant answers. Get quick answers to your questions without waiting for a representative.
Avoid language barriers. Melodi speaks over 10 lanugages, even if your website is only in English.
24/7 Availability. Access help whenever you need it, day or night.
Efficiency. Quickly find information about services, account management, and more without navigating through multiple pages.

FAQs

Where do the answers come from?

Melodi and Harmoni are trained on your website content. The better your content is, the better they can help your site users.
What do I have to do to keep the answers updated?

Nothing. After installation, which takes less than 20 minutes, you're done. Melodi and Harmoni use your website content and check in daily for updates.
Will 3 Spark products work on any website?

Yes, our products will work on any website. The only requirement is that you have the ability to insert a short HTML code on your website.

For the techies: the 3 Spark code uses the same technology as Google Analytics, Facebook tracking, and other similar systems.
Is it multilingual?

Oui....Sí! Yes, Melodi and Harmoni speak several languages, including Spanish and French. All you have to do is use your native language and they will too.
Is it safe to use and can I be sure the information provided is accurate?

Yes, Melodi and Harmoni are safe to use. They only learn from your website, not from the web, so the answers provided are accurate if your website is. Like any AI, Melodi and Harmoni can make mistakes and your customers are always encouraged to double-check important information.
Is there reporting on how effective it is and how much use it gets on my website?

Yes, when logged into your 3 Spark account you will have access to reporting. You will see an AI summary of general usage information and the effectiveness of chat sessions with tips on how to improve your website content to allow answer and content to improve over time.